Sri Lankan Airlines has enhanced passenger services at Bandaranaike International Airport (BIA) by introducing self-service check-in and bag-drop kiosks. These aim to reduce waiting times during peak periods, allowing travelers to efficiently manage their check-in, seat selection, and luggage drop-off. The initiative aligns with the airline’s digitalization strategy,
contributing to the IATA Fast Travel initiative. This move not only elevates the pre-flight experience but also positions Sri Lankan Airlines as a regional pioneer in adopting self-service technologies for international travel. The airline emphasizes its commitment to advanced technology, planning to implement biometric facial recognition and other digital enhancements for a contactless travel experience. This development signifies a step forward in Sri Lanka’s airport digital transformation.
Source: DailFT
