Privacy Policy

We, Whittalls Travels (company registration number PB 112) at 117 Sir Chittampalam A Gardiner Mawatha Colombo 2 believes it is important for you to know how we treat information about you that we may receive from this website. Although we attempt to keep all information in the web site accurate and up to date, the accuracy and timeliness of the information provided cannot be guaranteed. We hope that you will find the information helpful and easy to use, but we provide all content for informational purposes only and make no representations or warranties of any kind regarding the same. Whittalls Travels, disclaims all liability of any kind whatsoever arising out of the use of, or inability to use, its website and the information contained on them. Whittalls Travels. The website is designed to provide information about the company, its products, and links to specific external sites. Use of this information for any purpose other than that for which it was designed is unauthorized and prohibited.


Submitted Materials

All parties submitting materials to the website represent and warrant that the submission, installation, copying, distribution, and use of such materials in connection with the website will not violate any other party’s proprietary or legal rights. The submitter understands and agrees that Whittalls Travels is not responsible for any errors created in or damage to materials as a result of the installation or maintenance of Whittalls Travels, machines, or their use by anyone accessing the Whittalls Travels website.


Privacy Policy

You will only be asked to provide personal information to facilitate the booking made by you and to promote the products and services of the company and its brand. We may provide your personal data to our service providers, agents and other parties as required for the purpose of facilitating the booking made by you or to promote the products and services of the company and its brand. You are required to provide full and accurate details in the form your personal data for us to process the booking made by you. We are not able to confirm or process any bookings made by you in the event that you do not provide such personal data as required.

Furthermore, you confirm that any personal information or data you are sharing on behalf of another person for the purposes of the booking with us has been obtained with the prior consent of such person who has apprised himself/herself of our booking terms and conditions and privacy policy o and such person is aware of their rights in respect of such data provided to us.

Whittalls Travels will retain such personal data for a period of five (5) years after it has been provided by you.

You shall have the right to request from us, access to and rectification or erasure of personal data or restriction of processing concerning you or to object to processing as well as the right to data portability. You shall also have the right to withdraw your consent for us to use your personal data at any time, provided that any processing of your personal data prior to the withdrawal of your consent shall not be rendered unlawful.

We may share your information with business partners with whom we may jointly offer products or services, or whose products or services may be hosted on this website as well as with our parent company, its subsidiaries and corporate affiliates. This sharing of information enables us to provide you with information about products and services, both travel/tourism related and other. You will have the option to choose not to receive any commercial emails in the future.

We may be required to share your information in accordance with applicable law, courts orders and regulatory requirements. In such cases we reserve the right to raise or waive any legal objection or right available to us.

We may also share aggregate anonymous information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of visitors our website receives or the most popular hotels, tours and vacation destinations. This information does not contain any personal information and may be used for content development and to improve services.

For each visitor to our Web page, our Web server automatically recognizes the consumer’s domain name and e-mail address. We may collect such information including, the domain name and e-mail address of visitors to our Web page, e-mail addresses of those who post messages to our bulletin board, who communicate with us via e-mail, and who post on our chat areas. We may also collect information (aggregated or otherwise) on what pages consumers access or visit, and information volunteered by the consumer, such as survey information and/or site registrations. Such information we collect may be is used for the purposes of review, to improve the content of our Web page, to customize the content and/or layout of our Webpage for each individual consumer.

If you do not want to receive e-mail from us in the future, please let us know by sending e-mail to www.whittallstravels.com, or calling us on +94 11 2306372, or writing to us at the above address and telling us that you do not want to receive e-mail from our company.
If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you are interested in these services, please provide us with your correct name and address. If you do not wish to receive such mailings, please let us know by sending your request to us at the e-mail address above, or by calling us at the above telephone number, or by writing to us at the above address.
Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding orders they have placed on-line. You also may receive telephone contact from us with information regarding new products and services or upcoming events. If you are interested in these services, please provide us with your correct phone number. If you do not wish to receive such telephone calls, please let us know by sending your request via e-mail at the above address, or by calling us at the above telephone number, or by writing to us at the above address.


Quality and Environment Policy

We are committed to deliver a superior experience for our global clients while striving to protect and preserve the environment around us through our Integrated Quality and Environment Management Systems compliant with ISO 9001: 2015 and ISO 14001: 2015 International Standards, compliance with all national and appropriate international laws, regulations and tour operator guidelines, firm Commitment to reduce the Carbon Foot Print of the company, unwavering focus on customers and ever increasing customer Orientation, achieving continual improvement through corrective and preventive action, motivated and competent Human Resource team, dedication to achieve objectives, supplier partnering and acquiring and maintaining superior IT technologies.


Cookie Usage Statement

I confirm that I will be providing you with my personal data and hereby expressly consent to the use of such data for the purpose of the booking made with you. This includes express permission to share the personal data information with your service providers and agents. I also further expressly consent to the use of my personal data to promote products and services of your company, brand, parent company, its affiliates, your business partners and such persons as specified in the privacy policy above. I confirm that I have read through your data policy and have understood my rights in relation to the personal data which I am providing to you.

This website uses cookies. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. You consent to our cookies if you continue to use our website.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

Cookies may be stored on your device for the operation of this Site and for matters connected thereto with your consent.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Your consent applies to the following domains: www.whittallstravels.com



If you have any queries about this privacy policy, the practices of this site, or your dealings with this site, please feel free to contact us at:

Tel: +94 (0) 11 2306356

Email: info@whittallstravels.com


Data Protection Officer can be contacted at:

Tel: +94 (0) 11 2 306378

Email : dpo@whittallstravels.com

Call us : +94770502502
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